TruLink AI transforms your free hotspot into a powerful marketing engine — capturing verified customer data, running targeted campaigns, and generating measurable revenue from every connection.
Free WiFi has become a baseline expectation — but almost no business extracts any value from it. A café serving 200 customers a day collects zero customer data, runs zero campaigns, and generates zero revenue from those connections.
No idea who connects, how often they visit, or how long they stay. Anonymous traffic with no business value.
High dwell time and captive attention — completely unused. No way to reach customers who just visited your venue.
Equipment, broadband, management — all cost money. WiFi should generate ROI, not just drain your budget.
Collecting customer data without proper consent mechanisms exposes businesses to Malaysia's PDPA penalties.
TruLink AI intercepts every WiFi connection and transforms it into a verified, marketable customer record — automatically.
Customer joins your WiFi SSID. Their device is automatically directed to your branded captive portal — no app required, works on any device.
Customer logs in via email OTP, phone OTP, social login, voucher code, or guest access. PDPA consent is captured before access is granted.
AI identifies the customer profile — new visitor, regular, lapsed — and instantly delivers a personalised banner, coupon, or welcome message.
Every session is logged. Analytics update in real-time. Your customer list grows automatically. Campaigns run on autopilot for future visits.
A complete marketing and hotspot management suite — from captive portal to campaign automation.
Go beyond basic dashboards. TruLink AI predicts visitor behaviour, auto-segments your customer base, and surfaces actionable insights without manual configuration.
A fully customisable, PDPA-compliant login experience that turns every WiFi connection into a first-party data capture moment.
Run targeted email, SMS, and banner campaigns to your WiFi customer list — automated or on-demand, with full performance tracking.
Build a WiFi-powered loyalty programme that rewards customers for returning — no separate app needed.
Manage all your hotspot locations from a single unified dashboard — with location-level drill-down for granular control.
Real-time access point health monitoring and bandwidth management — so your WiFi infrastructure never becomes a problem.
TruLink AI moves beyond basic analytics — using machine learning to predict, segment, and act on your WiFi data automatically.
AI predicts expected visitor counts for the next 7 days, factoring in historical patterns, seasonality, local events, and day-of-week trends — so you can staff, stock, and market proactively.
Without any manual configuration, TruLink automatically clusters your WiFi users into actionable segments — Regular Lunch Visitor, Weekend Shopper, Lapsed Customer — and keeps segments updated in real-time.
Instant alerts when visitor patterns deviate significantly from expectations — detecting AP failures, competitor promotions drawing traffic away, or unusual event-driven spikes before you notice them manually.
AI recommends the optimal send time for each campaign based on individual customer WiFi connection patterns — dramatically improving open rates and redemption rates.
Identifies customers at risk of churning before they disappear — automatically triggering re-engagement campaigns with personalised incentives to bring them back.
38 lapsed customers haven't connected in 14+ days. Suggest sending a "We miss you" coupon campaign — predicted 22% redemption rate based on past response.
Every WiFi connection starts at your branded captive portal — the moment of capture. Fully customisable, mobile-first, and built to maximise data opt-in rates.
Email OTP, SMS OTP, Facebook/Google social login, voucher code, or guest access. Maximise opt-in by meeting customers where they are.
Mandatory consent checkbox before granting access — making TruLink the legally safe option for Malaysian businesses collecting customer data.
Custom logo, colours, and background on all plans. Full HTML/CSS portal editor on Pro and Enterprise for complete design freedom.
Charge for premium access or faster speeds via integrated payment gateways — Stripe, iPay88, and more on Pro & Enterprise.
Connect to get FREE WiFi access
From a single café to a nationwide hotel chain — TruLink AI scales to fit your operation.
Turn every lunchtime visit into a contactable customer. Run promotions triggered at connection, track returning regulars, and build a loyalty programme without a separate app.
Campaign Engine + LoyaltyManage guest WiFi across multiple properties, capture post-stay re-engagement data, and upsell services via targeted in-session banners — all from one dashboard.
Multi-Property + UpsellProvide tenants with real footfall analytics (not CCTV estimates), offer sponsored WiFi for revenue, and attract anchor tenants with data-driven insights.
Tenant Analytics + Sponsor AdsHigh-volume authentication at scale. Sponsor branding opportunities. MCMC-compliant session logging. Manage MAHB, bus terminals, and railway stations in one platform.
High Volume + MCMC ComplianceStudent WiFi login systems with departmental usage tracking and bandwidth management. Keep academic networks compliant and performant at scale.
Student Auth + Bandwidth ControlSecure guest WiFi for clinics and hospitals with patient data protection. Manage visitor access without exposing clinical networks.
Secure Guest WiFiPublic WiFi access management for citizens with usage reporting to ministries. Sponsor ad integration. MCMC and government cloud compliant deployments.
Government Cloud + MCMCRapid deployment for high-density temporary events. Sponsor branding on the portal, voucher login for staff and VIPs, high-capacity session management.
Event Deploy + Sponsor BrandingFrom a single venue to an enterprise network — TruLink AI has a plan that fits. No hardware lock-in. Cancel anytime.
All prices exclude SST. Annual billing available with 20% discount. Need a custom quote? Talk to sales →
Hardware-agnostic and CRM-ready. TruLink AI fits into your stack without ripping anything out.
Full REST API with OAuth 2.0. Real-time webhook events for session.start, session.end, customer.new, campaign.sent and more.
RADIUS response under 500ms P99.
TruLink AI is purpose-built for Malaysian regulatory requirements — making compliance the default, not an afterthought.
WiFi access cannot be granted without the user actively checking the consent checkbox. Verified by design — not policy. Every consent is logged with timestamp and IP.
Public WiFi operators in Malaysia must maintain user session logs for MCMC access requests. TruLink retains logs for a minimum of 3 months, configurable up to indefinite.
Customer data stored in AWS ap-southeast-5 (Malaysia region). Government and GLC clients can deploy on certified private cloud with Telekom Malaysia infrastructure.
Set custom data expiry periods (6 months to indefinite). Automated deletion runs on schedule, keeping you compliant with PDPA data minimisation requirements.
TruLink AI detects and flags suspected MAC address spoofing attacks — preventing identity fraud and protecting the integrity of your customer database.
Join hundreds of Malaysian businesses already capturing customers, running campaigns, and generating ROI from their WiFi infrastructure.
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